Led Strategy and Designed Vantiv's Card Control App

Accomplishments
  • Led Client Strategy

    Oversaw Visual Design

  • Ran Discovery Workshop

    Wrote Product Requirements

  • Designed User Experience

    Crafted Product Messaging

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Launched in 2015
The Details

Vantiv hired us to redesign their real-time consumer card control app. The app serves thousands of customers who want stronger debit card protections against fraud and theft. As part of our work, we held an initial workshop with them where we captured their vision for what this product should do and what was currently not working well. Taking that vision, we refactored the user experience to focus on a seamless setup, simplified controls and quick responses for fraud and theft detection. As part of our final delivery, we delivered a full set of wireframes, refined product specs and a clickable prototype.

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